TERMS & CONDITIONS

Last Updated: August 2026

Welcome to the Hearth & Haven Hospitality website.

These Terms & Conditions (“Terms”) govern your access to and use of this website and any information, features, forms, or services made available through it.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About Hearth & Haven Hospitality

Hearth & Haven Hospitality (“Hearth & Haven,” “we,” “us,” or “our”) provides hospitality, property management, and property partnership services.

We may work with property owners through management agreements, rental arrangements, leasing arrangements, or other hospitality-related partnerships.

Information presented on this website is intended to provide a general description of our company and services and does not constitute an offer, guarantee, or binding agreement.

Any specific relationship between Hearth & Haven and a property owner, investor, guest, vendor, or other party will be governed by the applicable written agreement between the parties.

2. Website Use

You may use this website only for lawful purposes.

You agree not to:

Use the website in violation of any applicable law or regulation
Attempt to gain unauthorized access to the website, its servers, accounts, or systems
Interfere with the security or operation of the website
Introduce viruses, malicious software, or harmful code
Scrape, reproduce, republish, or commercially exploit website content without authorization
Misrepresent your identity or affiliation with another person or organization
Use the website to transmit fraudulent, misleading, abusive, or unlawful material

We may restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Property Owner and Partnership Information

Descriptions of Hearth & Haven’s services, projected benefits, property care practices, rental strategies, management approach, or potential financial outcomes are provided for general informational and marketing purposes.

Actual results vary significantly based on factors including:

Property location
Local regulations
Market demand
Seasonality
Property condition
Property characteristics
Rental rates
Occupancy
Operating expenses
Maintenance requirements
Insurance
Taxes
Guest behavior
Economic conditions
Platform policies
Events outside our control

Nothing on this website guarantees any particular level of rental income, occupancy, profitability, property appreciation, expense reduction, or investment return.

Any final terms regarding a property relationship will be contained in a separate written agreement.

4. Property Care and Guest Screening

We may describe systems intended to support responsible property care, guest screening, monitoring, maintenance coordination, or other operational safeguards.

These systems are designed to reduce risk but cannot eliminate it.

Hearth & Haven does not guarantee that a property will never experience:

Damage
Theft
Excessive wear
Guest misconduct
Maintenance issues
Neighborhood complaints
Regulatory issues
Vacancy
Financial loss
Other unforeseen events

Specific obligations regarding property care, repairs, damages, insurance, and liability are governed by the applicable written agreement.

5. Future Direct Booking Services

Hearth & Haven may in the future allow guests to inquire about, reserve, or book accommodations directly through this website or through third-party booking technology integrated into the website.

Any reservation may be subject to additional terms, including:

Property-specific rules
Cancellation policies
Payment terms
Security deposits
Damage policies
Occupancy restrictions
Check-in and check-out requirements
Guest conduct policies

Where those terms conflict with these general website Terms, the specific reservation terms will govern with respect to that reservation.

6. Third-Party Platforms and Services

Our services or website may interact with third-party companies, including:

Airbnb
Vrbo
Booking platforms
Payment processors
Property management software
Website hosting providers
Analytics providers
Marketing platforms
Maintenance or cleaning providers
Other hospitality-related services

Third-party services are governed by their own terms, policies, availability, and operational decisions.

Hearth & Haven is not responsible for the acts, omissions, outages, policies, account decisions, security practices, or performance of third-party services.

References to third-party companies do not imply sponsorship, endorsement, or affiliation unless expressly stated.

7. No Professional Advice

The information presented on this website is for general informational purposes only.

Nothing on this website constitutes legal, tax, accounting, financial, investment, insurance, real estate brokerage, or other regulated professional advice.

You should consult qualified professionals regarding your individual circumstances before making legal, financial, tax, insurance, property, or investment decisions.

8. Insurance

Property owners and guests are responsible for maintaining any insurance required under their agreements or reasonably appropriate for their circumstances.

No statement on this website should be interpreted as a representation regarding the availability, adequacy, scope, or applicability of insurance coverage.

9. No Guarantee of Results

Testimonials, examples, projections, estimates, case studies, property scenarios, or descriptions of potential results are illustrative only.

Past performance does not guarantee future results.

Hearth & Haven makes no representation or warranty that any particular property will achieve a specific occupancy rate, rental rate, income level, profit, return, or increase in value.

10. Inquiries Do Not Create a Business Relationship

Submitting a contact form, sending an email, scheduling a call, or communicating with Hearth & Haven does not by itself create:

A property management relationship
A landlord-tenant relationship
A brokerage relationship
A fiduciary relationship
A partnership
A joint venture
An agency relationship
An investment relationship
Any other contractual relationship

A binding relationship exists only when the appropriate parties enter into a written agreement.

11. Intellectual Property

Unless otherwise stated, the website and its content, including text, photographs, graphics, branding, logos, design elements, and other original materials, are owned by or licensed to Hearth & Haven Hospitality.

You may access the website for personal and informational purposes.

You may not reproduce, distribute, republish, sell, modify, display, create derivative works from, or commercially exploit website content without prior written permission, except as permitted by law.

12. Website Availability and Accuracy

We aim to provide useful and accurate information, but we do not warrant that the website will always be:

Accurate
Complete
Current
Error-free
Secure
Uninterrupted
Available

We may modify, remove, suspend, or discontinue portions of the website at any time without notice.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Hearth & Haven Hospitality and its owners, officers, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

Your use of or inability to use this website
Reliance on information presented on this website
Third-party websites or services
Property, financial, or business decisions made based on website content

Nothing in these Terms limits liability that cannot legally be limited or excluded.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Hearth & Haven Hospitality and its owners, officers, employees, contractors, affiliates, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from your unlawful use of this website or violation of these Terms.

15. Privacy

Your use of this website is also subject to our Privacy Policy.

Please review the Privacy Policy for information regarding how we collect, use, and protect personal information.

16. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

To the extent permitted by law, any legal action arising from or relating to these Terms or use of this website will be brought in the appropriate state or federal court located in Los Angeles County, California.

17. Time Limit for Claims

To the extent permitted by applicable law, any claim arising out of or relating to your use of this website must be brought within one year after the event giving rise to the claim.

This provision does not apply where a different limitation period is required by law.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

19. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

20. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent.

We may assign our rights and obligations in connection with a merger, acquisition, sale of assets, restructuring, or other business transaction.

21. Changes to These Terms

We may revise these Terms periodically.

Updated Terms will be posted on this website with a revised “Last Updated” date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

22. Contact

Questions regarding these Terms may be directed to:

Hearth & Haven Hospitality
Email: hello@hearthandhavenhospitality.com