Privacy Policy
Last Updated: August 6, 2026
Hearth & Haven Hospitality (“Hearth & Haven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, inquire about our services, or otherwise interact with us.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
1. Information We May Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Property address or general property location
- Information about a property you own or manage
- Information submitted through contact forms
- Communications you send to us
- Information related to a potential property partnership or management arrangement
If Hearth & Haven offers direct booking or reservation services in the future, we may also collect information necessary to process a reservation, such as:
- Guest name and contact information
- Reservation dates
- Number of guests
- Billing or payment-related information
- Information relating to a stay or reservation
Payment information may be processed directly by third-party payment processors rather than stored by Hearth & Haven.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, or similar technologies. This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate geographic location
- Date and time of website activity
- Interactions with our website
We may use this information to understand how visitors use our website, improve website functionality, evaluate marketing effectiveness, and maintain website security.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Operate and improve the website
- Remember visitor preferences
- Analyze website traffic and usage
- Understand the effectiveness of marketing efforts
Third-party services integrated into our website may also place cookies or similar technologies on your device.
You may be able to limit or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. How We Use Personal Information
We may use information we collect to:
- Respond to inquiries
- Communicate with property owners, prospective partners, guests, or other visitors
- Evaluate potential property partnerships
- Provide property management or hospitality-related services
- Process or facilitate reservations if direct booking services are offered
- Operate and improve our website
- Maintain security and prevent fraud
- Analyze website usage
- Comply with applicable legal and regulatory requirements
- Enforce our agreements and policies
- Protect our rights, property, and legitimate business interests
We may also use contact information to communicate with you about our services when permitted by law.
5. Sharing of Personal Information
We do not sell your personal information.
We may share information with third parties when reasonably necessary to operate our business, including:
- Website hosting providers
- Website analytics providers
- Payment processors
- Booking or reservation platforms
- Property management software providers
- Contractors and professional service providers
- Marketing or communications providers
- Insurance providers
- Accountants, attorneys, or other professional advisers
6. Third-Party Websites and Services
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Fulfill the purpose for which it was collected
- Maintain business and transaction records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Protect our legitimate business interests
Retention periods may vary depending on the type of information involved.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no internet transmission, electronic storage system, or security measure can guarantee absolute security. You provide information electronically at your own risk.
9. California Privacy Rights
Depending on the law applicable to Hearth & Haven and the nature of our data practices, these rights may include the right to:
- Request information about personal information collected about you
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request information regarding categories of third parties to whom information has been disclosed
- Opt out of certain uses or disclosures where applicable
- Exercise applicable privacy rights without unlawful discrimination
Hearth & Haven does not sell personal information in exchange for money.
If our business practices change in a manner that requires additional California privacy notices or opt-out mechanisms, this Privacy Policy may be updated accordingly.
To submit a privacy-related request, contact:
hello@hearthandhavenhospitality.com
We may need to verify your identity before processing certain requests.
10. Do Not Track Signals
Some internet browsers allow users to transmit “Do Not Track” signals.
Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.
We will comply with any legally required browser-based opt-out signals to the extent applicable to our business.
11. Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through this website.
If we learn that we have inadvertently collected personal information from a child in circumstances where parental consent is required, we will take reasonable steps to delete it.
12. International Visitors
Our business is based in the United States.
If you access our website from outside the United States, information you provide may be processed and stored in the United States or other jurisdictions where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
The updated version will be posted on this website with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acknowledgement of the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Hearth & Haven Hospitality
Email: hello@hearthandhavenhospitality.com